T n C & Privacy Policy

These Terms and Conditions apply to all trips and travel services arranged for or provided to you (“you,” which term shall be deemed to refer to you and any person in your party) by Farbound Travels (“we” or “us”). Please read them carefully. These Terms and Conditions, along with the Invoice(s) and the Itinerary (collectively, the “Documents”), constitute the contractual relationship between you and us, which begins when we receive your deposit (or any payment from you).

Reservations and payments

Reservations will be confirmed, based on availability, upon written notice from us to you of the number of travelers in your party and upon your payment of a deposit to us. We will share a payment link for your convenience, which can be used to pay the deposit by major credit card. Alternatively, you may send a cheque made out to “Farbound Travels.” The balance payment is due as outlined in the Invoice(s), and a payment link will be provided for this as well.

cancellations and refund policy

Farbound Travels strives to provide our clients with the best travel experiences. However, we understand that plans may sometimes change. Below is our cancellation and refund policy:

85% Refund: For cancellations made 3 months or more before the departure date.
50% Refund: For cancellations made between 1 to 3 months before the departure date.
No Refund: For cancellations made less than 30 days before the departure date.

Refunds will be processed and reflected in your account within 14 working days from the date of confirmation.

Important Notes

Refunds are subject to the specific refund policies of hotels, airlines, operators, and other vendors involved in your trip. Some vendors may have strict cancellation policies with substantial penalties where funds paid are non-refundable. As a result, the amount refunded to you may be further reduced.
Changes made to the itinerary after departure must be paid to Farbound Travels and are non-refundable.
Comprehensive travel insurance is required, covering trip cancellation, medical evacuation, and lost belongings. If you choose not to purchase travel insurance, you must sign a waiver acknowledging the risks and your acceptance of this cancellation policy.
Any payment made to Farbound Travels constitutes acceptance of our Client Agreement.
Any adjustment to government-imposed taxes will be borne by the client.
Currency exchange rates are calculated on the original invoice date and will not be adjusted due to fluctuations.

Cancellations by Us

If we cancel the trip prior to departure, you will receive a full refund of amounts paid to us. Please note that costs for visas, commercial air tickets, and pre- or post-tour independent arrangements may not be refundable. If, as a result of circumstances beyond our control, we must change or cancel the trip after departure, we will not reimburse you for expenses incurred. If, in our reasonable opinion or that of any airline pilot, hotel manager, tour leader, or other person in authority, your behavior is causing danger or damage to property, we reserve the right to terminate the trip without any refund.

Itinerary Changes

Changes by You: We will make every effort to assist you if you wish to make changes to the itinerary after departure, but it may not be possible. You must pay us the cost of any such changes, and these costs and payments are non-refundable.
Changes by Us: We will make every reasonable effort to maintain the itinerary as planned; however, accommodations, transportation, and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond our control, including transportation cancellations, delays, hotel issues/problems, and other schedule changes. We are not responsible for such unanticipated and uncontrollable changes, and any expenses resulting from such changes (e.g., additional hotel, transportation, or guide fees) will be paid by you. You may be eligible to recoup such costs from your travel insurance carrier. We reserve the right to modify or change the itinerary in the best interests and safety of the group, at our sole discretion. We also reserve the right to withdraw a program or any part of it, to make such alterations to the itinerary or program inclusions as we deem necessary or desirable, and to pass on to you any expenditures or losses caused by delays or events beyond our control. The operations of all flights are subject to foreign governments’ approval. In the event that a landing or flyover right cannot be obtained by the air carrier, alternative arrangements will be made at our discretion.

Travel Documents

Entry visas may be required for the countries listed on the Itinerary. Acquiring required visas and entry permits in advance of the trip is your responsibility unless otherwise specified in the Invoice(s) or the Itinerary. Failure to obtain visas or entry permits does not negate these Terms and Conditions. You are responsible for any costs incurred (e.g., for rerouting) because you do not have the required visas or entry permits. We cannot provide a refund if you are unable to proceed with the trip because of incorrect or missing personal documents, or any other failure to meet passport, visa or immigration requirements. Please note that passports must be valid for six months after the return of the trip and should also have sufficient blank pages for visas and immigration stamps. You must have a government-issued photo ID prior to your initial departure.

Flight Guidelines

During your flight, you must:

Comply with all applicable laws and crew instructions regarding safety, security, and passenger comfort, including seating, seat belts, smoking, alcohol consumption, and electronic device use.
Only consume alcohol served by the air carrier and refrain from smoking or tampering with smoke detectors on board.
Be ready for boarding on time and comply with all flight permits and licenses.

The air carrier reserves the right to:

Screen you and your baggage for security purposes. We and the air carrier are not liable for any issues arising from security screening.
Inspect your baggage and refuse to carry items considered dangerous or unsuitable for air travel, including hazardous materials or weapons.
Require you to declare any dangerous or prohibited goods before the flight. Without written permission, such items are not allowed on board.

If you fail to comply with these guidelines:

We or the air carrier may report you to authorities and take necessary actions, including physical restraint or removal from the aircraft.
The air carrier may refuse to carry you in the future.
You will be responsible for covering any costs incurred due to your actions, including repairs, compensation, or flight diversion, as well as any applicable cancellation charges

Assumption of Risk

By booking with Farbound Travels, you acknowledge that your trip involves travel to remote and potentially risky areas. You agree to take full responsibility for your safety and well-being, including unforeseen events such as injury, illness, theft, emotional trauma, death, natural disasters, war, terrorism, force majeure, weather-related issues, civil unrest, government actions, or any occurrences beyond our control, including itinerary changes and transportation that may not meet North American standards.

You accept all risks related to altitude, illness, physical injury, disease, alcohol consumption, and physical activities, understanding that access to evacuation and adequate medical care may be limited. You are fully responsible for any injury, loss, or damage you may experience or cause, including the safety of your personal belongings.

Travel Insurance

You are responsible for purchasing comprehensive travel insurance, including coverage for trip cancellation, health, accidents, and medical evacuation. We can recommend international travel insurers if needed. We strongly advise securing insurance that covers personal injury, death, liability, property damage, accidents, trip delays, cancellations, medical emergencies, evacuation, lost belongings, missed departures, legal expenses, and any inconveniences arising from:

Any wrongful, negligent, or unauthorized acts or omissions by service providers, such as airlines, hotels, and restaurants, or their employees and agents.
Defects or failures in vehicles, equipment, or aircraft owned by service providers.
Wrongful, negligent, or unauthorized acts or omissions by third parties.

Please keep your insurance details with you during the trip.

Limitation of Liability

Farbound Travels and its affiliates (the “Released Parties”) do not own or operate any service or goods providers involved in your trip. We work with independent suppliers for transportation, accommodation, dining, ground handling, and other services. These suppliers operate as independent contractors.

Each supplier has its own booking conditions or conditions of carriage, which are binding between you and the supplier. Some of these conditions may limit or exclude the supplier’s liability to you. You can request copies of these conditions from us or directly from the supplier.

You waive any claims or actions against the Released Parties for any loss, damage, injury, or death, including any claims for consequential, indirect, special, incidental, punitive, or exemplary damages. This release is legally binding upon you, your heirs, successors, assigns, and legal representatives, reflecting your full assumption of travel risks and releasing the Released Parties from all liabilities to the maximum extent permitted by law.

The Released Parties are not liable for any negligent or intentional acts committed by service providers or third parties. We are not responsible for damage, loss of property, injury, or death caused directly or indirectly by any act or omission of any service provider or third party, including defects in aircraft, watercraft, or vehicles provided by them. Your recovery for any claim related to the trip is limited to the amount you paid us for services, regardless of the claim’s nature (contract, tort, warranty, etc.). These limitations do not apply to damages that cannot be legally disclaimed.

The passenger tickets issued by carriers serve as the sole contract between the carrier and the passenger; carriers are not responsible for any act, omission, or event during the trip.

Non-Waiver

Our failure to enforce any provision of the Documents at any time does not limit our right to enforce that provision in the future. Any waiver of a breach does not constitute a waiver of our right to enforce that provision or any other provision.

Severability

If any provision of the Documents is deemed invalid, it will be modified to the extent necessary to be enforceable, without affecting the validity of the remaining provisions.

PRIVACY POLICY

This Privacy Policy describes how Farbound Travel and its affiliates (collectively ” Farbound Travel , we, our, us”) collect, use, share, protect or otherwise process your information/ personal data through our website https://farboundtravels.com/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform. Collection-We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email IDand/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be Farbound Travel seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency. Usage- We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us. Sharing- We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you. These disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. Security Precautions- To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account. Data Deletion and Retention- You have an option to delete your account by visiting your profile and settings on our Platform , this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes. Your Rights- You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. Consent- By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary. Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.

Privacy Policy - Cookies Section and Tracking Technologies

Farbound Travels uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve personalized advertisements in the USA, Europe, and other regions. By using our website, you consent to the use of cookies in accordance with this policy.

What are Cookies?

Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.

Types of cookies we use

Necessary Cookies: These cookies are essential for the website to function properly. They cannot be switched off in our systems and are usually only set in response to actions made by you, such as setting your privacy preferences or filling out forms.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: These cookies are used to track visitors across websites to deliver relevant advertisements based on your interests.

Managing cookies

You can manage your cookie preferences through your browser settings or by using the “Advanced” option on our cookie consent banner. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.

For more detailed information on how we use cookies and other tracking technologies, please refer to our Cookie Policy.

Unsubscribe from communications

If you wish to unsubscribe from our communications at any time, please email us at unsubscribe@farboundtravels.com or click the unsubscribe link provided in our emails.